Welcome!
I am Amber Xiaoyan Liu. I am an Assistant Professor in Information Systems & Analytics department at the Leavey School of Business, Santa Clara University.
My research focuses on three primary domains: (i) socially responsible operations, (ii) healthcare operations, and (iii) the operations and economics of online marketplaces. My research also explores the operations-finance interface.
I employ a comprehensive set of methodologies tailored to specific research problems, including data-driven analytics such as causal inference, machine learning, and field and survey experiments, as well as game-theoretic modeling and optimization, to bring rigor and depth to my research.
I earned my Ph.D. in Management (Concentration: Operations, Technology, and Information Management) at the Johnson School of Management, Cornell University.
Link to CV: [CV]
Research
Selected Journal Articles and Working Papers:
Operational Distortion: Compound Effects of Short-termism and Competition. With William Schmidt. Published at Management Science 68(8):5907-5923.
The Impact of the Opportunity Zone Program on Residential Real Estate. With Ron Bekkerman, Maxime C. Cohen, John Maiden, and Dmitry Mitrofanov. Published at Manufacturing and Service Operations Management 26(6) pp. 2142-2159.
- Finalist of INFORMS 2023 Service Science DEIJ Paper Competition
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Accepted to the 2023 M&SOM Technology, Innovation, and Entrepreneurship SIG
- Media Coverage: Brookings Institution; Urban Institute
Bonus Competition in the Gig Economy. With Li Chen, Yao Cui, and Jingchen Liu. Published Online at Production and Operations Management.
Personalized Recommendation System Design for an Online B2B Platform. With Vishal Gaur.
- Finalist of INFORMS 2021 Innovative Applications in Analytics Award
Enhancing Access to Mental Health Services on University Campuses: The Impact of Tragic Events. With Wilson Lin and Hussein El Hajj.
Contact
Amber Xiaoyan Liu
Email: xliu10@scu.edu
Lucas Hall
500 EI Camino Real
Santa Clara, CA 95053
AMBER XIAOYAN LIU 